Frequently Asked Questions

Most phone repairs (screens, batteries, charging ports) are done same day, often within 1–2 hours. Laptop repairs typically take 1–2 business days depending on parts availability.

Yes. All repairs come with a 40-day warranty covering parts and labor. If the same issue comes back, I'll fix it free of charge.

Absolutely. I never access personal data during repairs. Your photos, messages, and files stay private. For repairs that require a wipe, I'll always warn you first so you can back up.

Every repair starts with a thorough diagnosis to identify the issue before we discuss solutions and pricing.

Text or email me to describe the issue and get a quote. I'll send packing instructions, you ship it to me, I repair it, and ship it back with tracking. I text updates the whole way through.

I can try. Water damage success depends on severity and how quickly you bring it in. The sooner the better — don't put it in rice, just text me.

iPhone screen replacement starts at $59 depending on the model. You'll get an exact quote before any work begins. Every repair starts with a thorough diagnosis.

Most iPhone screen replacements are done in 30–60 minutes. Same-day service is standard.

I use OEM-quality parts that match Apple's specifications for fit, function, and display quality. Every repair comes with a 40-day warranty on parts and labor.

Yes, I offer water damage recovery for iPhones. Success depends on severity and how quickly you bring it in. Don't put it in rice — text me immediately at (208) 366-6111 for instructions.

Yes. I repair all iPhone models from iPhone 6 through the latest iPhone 16 series, including iPhone SE, Plus, Pro, and Pro Max variants.

Samsung Galaxy screen replacement starts at $69. AMOLED screens on newer Galaxy S and Note models cost more than LCD screens. You get an exact quote before any work begins.

Yes, I repair all Google Pixel models from Pixel 3 through Pixel 9 Pro. Common repairs include screen replacement, battery swap, and charging port fix.

Most Android screen replacements take 45–90 minutes. Samsung Galaxy screens with curved edges may take slightly longer. Same-day turnaround is standard.

Yes. I repair Samsung Galaxy Tab, Lenovo, and other popular Android tablets. Screen replacements, battery swaps, and charging port fixes are all available.

If your phone is already out of manufacturer warranty (most phones over 1 year old), third-party repair won't change anything. If you have an active warranty, I'll let you know before starting so you can make an informed decision.

Laptop screen replacement starts at $99. MacBook Retina screens cost more than standard Windows laptop LCDs. You get an exact quote before any work begins.

Yes. MacBook Air, MacBook Pro (all years), and older MacBooks. I handle both Intel and Apple Silicon Macs. Common repairs: screen, battery, keyboard, SSD upgrade.

Most virus and malware removals take 1–3 hours. I'll clean the infection, check for residual damage, and set up protection. Starting at $39.

In most cases, yes. If the drive is mechanically functional but the system won't boot, recovery is straightforward. Starting at $79.

Almost always yes — dramatically. Boot times drop from minutes to seconds. Starts at $49 + drive cost.

Starts at $79. iPad Pro with Liquid Retina costs more. Thorough diagnosis included.

Absolutely. If the LCD is fine and only glass is cracked, the repair is simpler and cheaper. Text me a photo for a quick assessment.

Yes. Samsung Galaxy Tab, Amazon Fire, Lenovo, and more. Same thorough diagnosis process and 40-day warranty.

1–2 hours. iPad screens use strong adhesive requiring careful heat separation.

For iPads still getting updates (7th gen+, Air 3+, Pro 2018+), $79 screen fix vs $329+ replacement is easy math.

Most likely yes. I keep common screens in stock. Text me the model and I'll confirm same-day.

$29 per Joy-Con. Full analog stick module replacement. Under an hour, 40-day warranty.

Yes — almost always an HDMI port issue. Replacement is $59, takes 1–2 hours.

Yes — original, V2, OLED, and Lite. Joy-Con drift, screen, charging port, fan, game card slot.

$25 per stick. Alps-equivalent modules. 45 minutes, tested across multiple games.

Yes! Joystick drift ($35), screen ($79), battery ($59), SSD upgrades (from $49 + SSD).

Usually yes. PS4 thermal paste + cleaning ($39) gives 3–5 more years. I'll be honest if it isn't worth it.

Quality aftermarket parts, no retail overhead. Lower overhead = lower prices. All parts tested with 40-day warranty.

Never. Every repair starts with a thorough diagnosis. Firm price before any work.

Starting-at prices. Firm quote before work starts — no surprises.

Cash, credit/debit cards, Venmo, and Zelle.

Text/email → I confirm + send address → Ship securely → I text updates → Free return shipping.

Most repairs done within 24 hours of receiving. Total 3–5 business days with shipping.

Yes. USPS Priority Mail return always free. Prepaid outbound label $8.

Sturdy box, plenty of padding. Remove cases/accessories. Power off before shipping.

We'll return your device and explain what we found.

Focused on Idaho for speed. Neighboring states — text me and we'll work it out.

Text anytime, 24/7. In-person generally 8 AM–10 PM, 7 days.

No. Same prices day or night.

Most screens/batteries in under 2 hours. Water damage triage starts immediately.

Anything time-sensitive. If it feels urgent to you, it's urgent to me.

Absolutely. Text me your situation and we'll figure out the best way to get your device repaired.

The specific repair — parts and labor. Same issue within 40 days = fixed free.

We'll return your device and explain what we found. For mail-in, we cover return shipping.

Yes, always. You only pay if you approve the repair and it's completed.

New damage (drops/spills), unrelated software issues, modifications by other shops, or water damage after repair.

Text or email, reference original repair. Same-day for local, mail-in available.

15% off every repair. No exclusions, no minimum.

College, university, trade school, or high school ID. A .edu email works. ISIC cards accepted.

Active-duty CAC, veteran ID, VA health card, DD-214, National Guard/Reserve, or retired military.

Works with diagnosis and warranty. Cannot stack with other percentage promos.

Yes! Mention your status when texting + photo of ID.