
The Repair Library.
Know what to do before a small device problem becomes expensive. Clear, practical guidance for phones, tablets, computers, and game consoles.
Start with the right move.
When a device is wet, hot, swollen, unresponsive, or holding irreplaceable data, doing less is often safer than trying every fix you find online.
Browse every guide.
54 guides
Phone & tablet problems
Screens, charging, batteries, water, heat, and device-specific symptoms.
Separate phone and cloud space, remove local downloads, and protect synced originals.
Troubleshoot · iPhone callsiPhone not ringing? Calls, Focus & voicemail checksSeparate a silent ring from screened or undelivered calls, with useful tests before a reset or repair.
Troubleshoot · iPhoneiPhone says SOS or No Service? Safe checks before repairCheck coverage, your SIM or eSIM, and official diagnostics before a reset or hardware repair.
Troubleshoot · iPad + PencilApple Pencil not working? Pairing, charging & writing checksMatch the models, use the correct charging connection, and compare a Notes drawing before replacing hardware.
Troubleshoot · iPadiPad screen won’t rotate? Check lock, apps & restartCheck the rotation lock, compare apps, and restart the right model without an erasing reset.
Screen diagnosisCracked screen protector or phone screen? How to tellIdentify the damaged layer before buying a screen. Know what normal touch can—and cannot—tell you.
First aid · WaterPhone got wet? What to do firstPower off, skip rice, open airflow paths, and know when corrosion inspection matters.
Emergency · BatteryScreen lifting or battery swellingStop charging, avoid pressure, store it safely, and arrange qualified battery removal.
Warning · iPhone“Liquid Detected”—but the port is dryDry it correctly, isolate the cable, understand Emergency Override, and know when it needs service.
Recover · iPhoneiPhone stuck on the Apple logoRead the startup pattern, force-restart correctly, and choose Update before an erasing Restore.
Diagnose · Face IDFace ID stopped after a drop or repairRule out obstruction and settings, read Parts and Service History, and identify service signs.
iPhone audio diagnosisiPhone microphone not working? Calls, videos, and app checksCompare calls, recordings, accessories, and app permissions before choosing a microphone repair.
Audio · AirPodsOne AirPod not working? Check charging, sound & resetCheck each earbud’s charge, isolate quiet versus silent, and reset with the correct case controls.
Decision · BatteryiPhone battery health at 80%Interpret capacity, cycle count, Peak Performance, symptoms, and the replacement decision together.
Diagnose · DisplayCracked iPhone touching things by itselfStop accidental passcode attempts, isolate accessories, and recognize touch-layer damage.
Diagnose · ChargingCharger loose or works only at an angleSeparate packed lint and worn cables from moisture, damaged contacts, and port repair.
Diagnose · Restart loopiPhone restarts every three minutesProtect data, time the loop, understand panic logs, and diagnose before an erasing restore.
Diagnose · CameraCamera shakes, clicks, or will not focusRemove accessories, isolate the affected camera, and distinguish glass from module damage.
Diagnose · DisplayGreen or white line on the screenUse the off-device screenshot test and recognize panel, connection, pressure, or liquid damage.
First aid · AudioSpeaker muffled after getting wetDry safely, separate speakers from microphones, and identify residue or corrosion warning signs.
Understand · After repair“Unknown Part” or “Important Message”Decode Apple’s repair labels, verify calibration, test function, and know what to ask the shop.
Troubleshoot · DisplayPhone screen black but still onDisplay failure versus software, safe restart checks, and when data changes the plan.
Troubleshoot · ChargingPhone won’t charge, or charges slowlyTest cables, bricks, port lint, moisture warnings, battery wear, and board faults in order.
Safety · ScreenCan I keep using a cracked screen?Broken-glass risks, temporary protector limits, and when to arrange an assessment.
Decision · iPhoneCracked iPhone back glassWhen a case is reasonable, when to stop using it, and how repair options differ.
Safety · HeatPhone running hotNormal heat versus warning signs from apps, charging, batteries, water, or components.
Explain · BatteryWhy your phone dies in the coldWhat cold does to lithium batteries and when winter is exposing a worn-out battery.
Compare · ScreensLCD vs OLED phone screensWhy screen type changes repair price, image quality, power use, and part choice.
Diagnose · SamsungSamsung screen problems explainedGreen lines, black screens, spreading blotches, dead touch, and burn-in.
Laptop & computer
Power, battery, performance, heat, networking, structure, and security.
Compare apps, select the built-in output, and test safely before assuming speaker damage.
Troubleshoot · Home printingPrinter offline after a new router? Windows 11 checksReconnect the printer, inspect the queue, and compare one page before a reset or reinstall.
Troubleshoot · Mac storageExternal drive not showing up on Mac? Safe checksSeparate hidden icons, unmounted volumes, and missing devices. Protect files before repair or formatting.
Troubleshoot · Windows laptopLaptop camera not working? Safe Windows 11 checksCheck the shutter, permissions, and app previews; distinguish missing-camera clues from a hardware diagnosis.
Troubleshoot · Windows laptopLaptop touchpad not working? Safe Windows 11 fixesRestore pointer control, check gestures and official drivers, and recognize swelling warning signs.
Windows display diagnosisLaptop screen black but still running? Safe Windows checksUse brightness, graphics response, and an external monitor to narrow the display problem.
Troubleshoot · PowerLaptop plugged in but not chargingSeparate charger wattage, USB-C, port damage, battery wear, and board faults.
Diagnose · Battery5 signs your laptop battery is dyingRuntime collapse, swelling, heat, shutdowns, and operating-system warnings.
First aid · StructureLaptop hinge cracking or separatingHow to stop a structural problem before it tears a display cable or breaks the screen.
Improve · PerformanceSlow laptop or Mac? Free fixes firstSafe free steps, hardware red flags, and when an SSD or RAM upgrade actually helps.
Laptop input diagnosisLaptop keyboard keys not working? Safe checks before repairSeparate app and input settings from built-in keyboard damage without prying off keycaps.
Laptop spill first aidSpilled water or coffee on a laptop? What to do firstDisconnect power safely, avoid accidental restarts, and protect data after water, coffee, or soda.
Safety · ThermalsLaptop overheatingDust, fans, thermal compound, swollen batteries, and hardware warning signs.
Troubleshoot · NetworkWi-Fi keeps droppingFind out whether the failure follows the house, one room, or one device.
Safety · SecurityFake virus pop-ups & support scamsRecognize the trap and know what to do if you called or allowed remote access.
Game consoles
Practical diagnostics for PlayStation and Nintendo hardware problems.
Check the cable, port, charge indicator, and rest-mode USB power before replacing parts.
Troubleshoot · PS5PS5 turns on but shows no signalRule out the cable, TV input, and display settings before blaming the HDMI port.
PS5 disc diagnosisPS5 not reading discs? Safe checks before a resetCompare two discs, check compatibility and drive setup, and protect saves before recovery steps.
Safety · PS5PS5 overheatingFan roar, heat warnings, and shutdowns—from dust buildup to deeper service.
Explain · NintendoNintendo Switch Joy-Con driftWhat actually fixes stick drift, why cleaning is temporary, and Hall-effect options.
Nintendo Switch power diagnosisNintendo Switch won’t turn on or charge? Safe first checksTest direct power, reset the adapter, and distinguish a depleted battery from a fault needing inspection.
Make the right call
Cost, backups, privacy, and the questions worth asking before work begins.
A practical way to compare repair cost, device value, remaining life, and hassle.
Data before repairBack up an iPhone with a broken screen: what worksFind existing copies, handle Trust prompts, and preserve data when touch no longer works.
Prepare · DataBack up before repairWhat to save, what usually remains untouched, and when the data risk is higher.
Understand · PrivacyIs my data safe during repair?Passcodes, testing, sensitive devices, and how to discuss privacy before the repair.
Try a device name or a simpler symptom—or text HDR for a direct answer.
Advice should tell you when to stop.
Every guide separates reasonable at-home steps from symptoms that put the device, battery, or data at risk.
Parts, costs, and repair-versus-replace decisions are explained without hiding the catch.
The library is shaped by what actually arrives at the bench—not affiliate commissions or content quotas.
Find the answer without guessing.
What should I do first if a device just got damaged?
Stop testing it if there is water, swelling, heat, smoke, no power, or important data involved. Power down when safe, avoid charging, take photos, and text the model, what happened, current symptoms, and what data matters.
Are these tips a replacement for diagnosis?
No. The tips are first-aid and decision guidance. They help you avoid obvious mistakes and send better information, but a final repair quote still depends on the exact device, symptoms, parts, and condition.
What if I cannot find my exact device problem?
Search by the symptom rather than the device model. If there is no close guide, text the model, what happened, current symptoms, and photos to Hailey Device Repair for a direct answer.