Laptop & PC Repair

Laptop and PC Repair in Hailey, Idaho

MacBook, Windows, Chromebook — screen repairs, SSD upgrades, virus removal, and everything in between. Serving Hailey, Ketchum, Sun Valley, and all of Idaho via mail-in.

Same-day most repairs
40-day warranty
Thorough diagnosis included
Mac & Windows
Laptop Repairs from
$39
Virus removal starting price
  • MacBook & Windows
  • Hardware & software
  • Data recovery available
Laptop Answer

Slow, dead, or not charging does not always mean replace.

For Wood River Valley laptop problems, start with the symptom: no power, no charge, slow performance, malware, heat, battery, broken screen, or data risk. HDR can tell you whether a repair, upgrade, cleanup, or replacement makes the most sense.

Transparent Pricing

Laptop & PC repair starting prices

MacBook parts tend to cost more than Windows equivalents. Either way, you get an exact quote before any work starts.

Repair
Starting At
Turnaround
Screen Replacement
$99
1–3 hours
Keyboard Repair
$79
1–2 hours
Battery Replacement
$69
30–60 min
SSD / RAM Upgrade
$49
30–60 min
Virus / Malware Removal
$39
1–3 hours
Data Recovery
$79
Same day*
Charging Port / DC Jack
$59
1–2 hours
Tune-Up / Clean Install
$49
1–2 hours
Diagnostics
FREE
15–20 min

* Data recovery turnaround depends on drive condition. SSD/RAM upgrade prices are labor only — drive/memory cost is additional.

All Platforms

Mac or Windows? I do both.

Different machines, different quirks — I know them all.

MacBook / iMac

MacBook Air, MacBook Pro (all years), iMac. Intel and Apple Silicon (M1–M4). Screen, battery, keyboard, SSD, and logic board diagnostics.

Windows Laptops

Dell, HP, Lenovo, ASUS, Acer, Surface — all brands. Screen replacement, keyboard swap, battery, SSD upgrade, virus removal, tune-ups.

Chromebooks

School or personal Chromebook acting up? Screen repairs, battery replacement, and factory resets. Fast and affordable.

Common Problems

Sound familiar?

These are the most common laptop issues I fix. If yours is on this list, I can probably have it back to you today.

Takes forever to boot

Usually a dying hard drive. An SSD upgrade ($49 + drive) turns a 3-minute boot into 15 seconds.

Cracked or blank screen

Cracked or blank screen

Screen replacement from $99. I match your exact panel — matte, glossy, touch, or Retina.

Dies in 30 minutes

Battery's shot. New battery from $69, installed same day. Your laptop should last 4+ hours again.

Won't turn on at all

No lights, no charging light, black screen, or USB-C power weirdness? Use the no-power bench rail before pressing it again.

Pop-ups & weird behavior

Malware or virus. I'll clean it out, remove the junk, and set up protection. From $39.

Overheating / loud fan

Dust buildup or thermal paste failure. Deep clean + new thermal paste gets it running cool and quiet.

Keyboard not working

Stuck keys, dead keys, or liquid damage. Keyboard repair from $79 — or external keyboard as a quick fix.

Simple Process

Three steps. That's it.

01

Text or Email

Tell me what's going on with your laptop. Model, symptoms, anything you know. I'll reply within 2 hours with options.

02

Drop Off or Ship

Local? Drop it off in Hailey. Elsewhere in Idaho? Ship it with insured packaging — I'll send instructions.

03

Get It Back Fast

Most laptop repairs are done same day or next morning. I text you status updates throughout. 40-day warranty on everything.

Laptop FAQ

Questions about laptop repair

How much does a laptop screen replacement cost?

Laptop screen replacement starts at $99. MacBook Retina displays cost more than standard Windows laptop screens. I source the exact panel for your model — matte, glossy, touchscreen, or Retina — so it looks factory-fresh. I'll confirm the screen is the issue before starting.

Can you work on MacBooks with Apple Silicon (M1/M2/M3/M4)?

Yes. I work on all MacBook models including the latest Apple Silicon machines. Screen replacement, battery swap, keyboard repair, and SSD upgrades are all on the table. Apple Silicon Macs have soldered storage on newer models, but I can help with external solutions and data migration.

Will an SSD upgrade really make my old laptop faster?

Night and day difference. If your laptop still has a mechanical hard drive, swapping it for an SSD is the single best upgrade you can make. Boot times drop from 2–3 minutes to under 20 seconds. Apps open instantly. The whole machine feels new. Upgrade labor starts at $49, plus the cost of the SSD (typically $30–$80 for 500GB–1TB).

Can you recover files from a laptop that won't turn on?

Usually, yes. If the hard drive or SSD itself is still functional (which it often is even when the laptop is dead), I can pull the drive and recover your files. If the machine has no lights or no charging response, start with the laptop won't turn on repair guide so we know whether this is power repair, data recovery, or both. Data recovery starts at $79. I'll be upfront about chances before you commit.

How do I know if my laptop is worth repairing?

Good rule of thumb: if the repair costs less than 40–50% of a replacement, it's usually worth it. I'll always give you an honest assessment. Sometimes I tell people "this laptop has had a good run — put the repair money toward a new one." No hard sell, ever.

My kid spilled water on their Chromebook — can you fix it?

Bring it in ASAP. Turn it off, don't charge it, and get it to me as fast as possible. Liquid damage gets worse over time as corrosion sets in. I'll open it up, clean the board, and assess the damage. The sooner I see it, the better the odds. Same advice as phones — skip the rice.

Ready to fix your laptop?

Text or email me what's going on. I'll have a plan back to you fast.

Mon–Fri 9am–9pm · Sat–Sun 11am–7pm MT