“Sam was absolutely amazing. He was diligent, friendly, professional, and incredibly quick with the repair. He took the time to explain everything… It's hard to find customer service this good these days. 10/10.”
Same-day diagnostics · Hailey, Idaho
MacBook Repair in Hailey, Idaho
Screen, battery, keyboard, logic board & liquid damage repair for MacBook Air and MacBook Pro. Board-level work most shops send away — done locally, with a quote before anything is touched.
40-day warranty
No fix, no charge
Statewide mail-in
Your data stays on your machine · Hailey drop-off by appointment
MacBook repairs from
$170
Quote before any work begins
- Screen · battery · keyboard
- Logic board & liquid damage
- Free text-photo quotes
MacBook Answer
MacBook repair starts with model, year, and symptom.
MacBook pricing and risk change sharply by model year and failure type. Text HDR the model/year if known, whether it powers on, whether liquid was involved, and whether files matter before assuming it is dead or replacing it.
What We Fix
Every MacBook problem has a fix
From cracked Retina displays to logic board liquid damage, I handle the repairs most shops send away. I work on MacBook Air, MacBook Pro, and legacy MacBook models.
Screen & Display Repair
Cracked glass, dead pixels, backlight bleed, display lines, and hinge damage. I replace the full display assembly on MacBook Air and Pro models. Your screen looks factory-new when I am done.
Battery Replacement
Swelling, fast drain, "service recommended" warnings, and sudden shutdowns. I use high-quality cells that match OEM specs. Battery calibration included so your cycle count reads accurately.
Keyboard & Trackpad
Stuck keys, unresponsive butterfly switches, liquid spills under keys, and trackpad clicking issues. Top case replacement or individual key repair depending on the damage and model.
Logic Board Repair
No power, charging issues, failed USB-C ports, graphics glitches, and kernel panics. I diagnose at the component level and replace chips, capacitors, and power rails when possible.
Liquid Damage Recovery
Spilled coffee, water, wine — I have seen it all. Fast disassembly, ultrasonic cleaning, and corrosion treatment. The sooner you bring it in, the better the odds of full recovery.
SSD & Storage Upgrades
Running out of space? Slow boot times? I upgrade SSDs on compatible MacBook models and clone your data so nothing is lost. Some newer models require specific part matching.
Symptom Checker
What is your MacBook doing?
These are the most common symptoms I see. If yours matches, text me and I will tell you if it is a quick fix or something bigger.
Screen is cracked or black
If the glass is shattered but you still see the image, it may just need a display replacement. If it is completely black, the issue could be the display cable or logic board.
Won't hold a charge
Batteries degrade after 500–1000 cycles. If your MacBook dies at 30% or swells against the trackpad, it is time for a replacement. Swelling can damage the trackpad and chassis.
Keyboard keys stuck or repeating
Butterfly keyboards are notorious for stuck and double-typing keys. Dust, crumbs, or liquid can cause this. Some models qualify for Apple's program — I can check and advise.
Won't turn on at all
No power can mean a dead battery, failed logic board, damaged charging port, or liquid corrosion. I run a full diagnostic to pinpoint the exact component before quoting.
Liquid spilled on it
Turn it off immediately and do not charge it. Bring it in as fast as possible — corrosion starts within hours. The sooner I clean it, the higher the chance of full recovery.
Loud fans / overheating
Thermal issues often mean dust-clogged vents, dried thermal paste, or a runaway process. I deep-clean the cooling system and reapply thermal paste when needed.
Your Options
Repair it, or replace it?
Most MacBook problems don't need a $1,500 replacement or a two-week mail-away. Here's how the three honest options actually compare.
Apple Store
Out-of-warranty · premium pricing
- Often swaps the whole assembly, not just the broken part
- Appointment required; many repairs mail away for 1–2 weeks
- Won't do board-level or liquid-damage recovery
- Screen repairs frequently run $400–$600+
Recommended
Hailey Device Repair
From $170 · quote before any work
- Component & board-level repair — I fix the actual fault
- Local Hailey drop-off, same-day diagnostics, mail-in statewide
- Liquid damage & no-power jobs most shops send away
- 40-day warranty · no fix, no charge · your data stays put
Buy New
$1,000–$2,500 for a comparable Mac
- The most expensive fix for a single failed part
- Migrate data, reinstall apps, relearn your setup
- Your current Mac is often fixable for a fraction of that
- Perfectly good hardware ends up as e-waste
Not sure which way to go? Text me the model and symptom — I'll give you a straight answer, even if that answer is "replace it."
Pricing
MacBook repair pricing
These are not binding quotes. Your exact price depends on your model, part grade, device condition, and parts availability — you get a firm number by text before any work begins.
Exact pricing depends on your model and year. Text me your serial number or model (A####) and I will reply with a firm quote. See the full price table.
MacBook Air / Pro
Battery Replacement
$170–$265
OEM-quality cells · 40-day warranty
- Cycle count calibration
- Chassis inspection for swelling
- Same day if part in stock
Most Common
MacBook Air / Pro
Screen Replacement
$360–$795
Full lid assembly · $360 Intel Air to $795 16" M4
- Full display assembly swap
- Hinge & cable inspection
- Color calibration check
MacBook Air / Pro
Keyboard / Top Case
Quoted by model
Butterfly & scissor mechanisms
- Individual key or full top case
- Trackpad included if needed
- Apple program eligibility check
MacBook Air / Pro
Logic Board / Liquid
Quoted after diagnosis
$45 bench diagnostic · credited toward the repair
- Component-level diagnosis
- Ultrasonic cleaning
- No fix, no charge policy
Reviews
What the Wood River Valley says
5.0★★★★★from Google reviews
“Samuel was professional and gave me a very competitive price with the added benefit of being right here in the Wood River Valley. He was responsive, even after I had unrelated issues with my phone. I would highly recommend.”
“Sam has worked on my computer, and phone. I was well pleased with both jobs. He works fast, and at a reasonable rate. He is guaranteed my repeat business.”
“I recently had my screen replaced here. The service from beginning to end was exceptional and quick. In a day of scams and ripoffs, it's refreshing to get quality service at a reasonable price… Hailey Device Repair is THE place to go!”
Your Technician
One person. My name on the bench.
Samuel Torres
Owner & technician · Hailey, Idaho
I'm Samuel, the one-person operation behind Hailey Device Repair. No call center, no mystery counter, no handoff chain — just careful diagnosis, clear quotes, and repair work I'm willing to put my name on. When you text, you're texting the person who actually fixes your MacBook.
Board-level repair
Your data stays local
40-day warranty
No fix, no charge
How It Works
From broken to working
No mystery process. Here is exactly what happens when you bring your MacBook in — or ship it from anywhere in Idaho.
1
Text or call
Send your model (A####), symptoms, and photos. I reply with a realistic estimate.
2
Drop off or ship
Arrange a local Hailey drop-off by appointment, or mail it insured. I confirm receipt same day.
3
Diagnose & repair
I run full diagnostics before touching anything. No surprise charges, ever.
4
Pick up or receive
Tested, cleaned, and ready. 40-day warranty on all MacBook repairs.
Get a Faster Quote
What to text me
The more detail you send, the faster I can quote. Here is what helps me diagnose your MacBook before you even walk in.
Model numberFlip your MacBook over and find the "A" number (e.g., A2338, A2141). This tells me the exact part I need.
What happenedDrop? Spill? Sudden failure? The story matters — it tells me where to look first.
Photos if visibleA photo of the damage, error screen, or swollen battery helps me quote without seeing it first.
TimelineWhen did it start? Did it get worse? Urgency helps me prioritize and give honest turnaround.
Mail-In Repair
Not in Hailey? Ship it.
I accept mail-in MacBook repairs from anywhere in Idaho and surrounding states. Same quality repair, shipped back to your door.
Pack your MacBook in its original box or a sturdy shipping box with padding. Include a note with your name, phone, return address, and a description of the problem. Return shipping is included in the mail-in price.
FAQ
MacBook repair questions
Yes — desktop Macs are welcome on the same bench. iMac and Mac mini jobs are usually drive upgrades, slow-machine cleanups, no-power diagnostics, and data recovery. Text the model year and symptoms and I'll tell you whether it's worth the trip before you haul it in.
Turnaround depends on part availability: with the display in stock, most screen repairs are done same-day to 48 hours. If the part needs ordering, plan on a couple of days once it arrives. I always confirm the timeline when you text me your model number.
Yes. I handle logic board-level repairs including no-power issues, liquid damage recovery, failed charging circuits, and graphics problems. Not every logic board is recoverable, but I give honest assessments upfront and only proceed with your approval.
If your MacBook is otherwise working well, battery replacement is usually worth it. A new battery restores portability and can extend useful life by 2–3 years. For MacBooks older than 8–10 years, I will give you an honest opinion on whether replacement or upgrade makes more sense.
Yes. I specialize in liquid damage recovery for MacBooks. The key is getting it to me fast — do not try to turn it on or charge it. I disassemble the machine, clean corrosion from the logic board, replace damaged components, and test thoroughly before returning it.
Absolutely. I accept mail-in MacBook repairs from anywhere in Idaho and surrounding states. You ship it to my Hailey shop, I diagnose and repair it, then ship it back with tracking. Most mail-in repairs ship back within 3–5 business days.
Most repairs — screen, battery, keyboard — do not touch your data. For logic board or storage repairs, I always attempt data recovery first. If your drive is failing, I will clone it before replacing anything. I never wipe a machine without explicit permission.
Ready to get your MacBook fixed?
Text me your model number and what is wrong. I will reply with a quote and turnaround time.