White light on, nothing on the TV? Fans like a jet engine? Most “dead” PS5s have one small, very fixable problem. Board-level repair from a real bench in the Wood River Valley — drop it off local, or mail it from anywhere in Idaho with the return trip already in the price.
Read the light
PS5s tell you what’s wrong if you know how to listen. These three patterns cover almost every console that lands on my bench.
White light, the startup beep, then nothing. Nine times out of ten that’s a damaged HDMI port — bent or cracked pins from a cable yank, a move, or a fall. The console itself is fine.
A dust-packed heatsink makes the fan scream, and on PS5s stored vertically the liquid metal can migrate off the chip. Both are maintenance, not failure — caught early, the console is fine.
A click then nothing, or totally dark: that’s usually the internal power supply, sometimes the front port board. Rarely the main board — and I’ll tell you which before you spend anything.
The flagship job
The PS5’s HDMI port is soldered directly to the main board — there’s no cheap snap-in fix. Done wrong, it takes the console with it. This is micro-soldering work, and it’s the job my bench is built for.
Under the microscope — what a bent pin looks like
On desktop, move your cursor over the pins for a closer look. The two in red are what a dropped or yanked HDMI cable usually bends first — exactly what gets rebuilt during the repair above.
The menu
If it’s not on this list, that doesn’t mean no — it means text me what it’s doing. If it can be fixed on a bench, I can fix it.
These are not binding quotes. Your exact price depends on your model, part grade, device condition, and parts availability — you get a firm number by text before any work begins. Full menu on the pricing page.
From the bench
Not stock photos — these came off consoles on my bench in the Wood River Valley.
Statewide by mail
Phones have lithium-battery shipping rules. A PS5 doesn’t — it ships like any electronics, safely, in a well-padded box. That makes mail-in PS5 repair genuinely practical from Boise, Twin Falls, Idaho Falls, or anywhere between.
Text (208) 450-1606 with what it’s doing. You get a firm quote and the ship-to address back, usually within 30 minutes.
Original box or any sturdy box with padding. Remove the stand and any disc. USPS or UPS, 1–2 days from most of Idaho.
Repaired, tested at 4K, and shipped back tracked — the return trip is already in the mail-in price. About 3–5 days door to door.
Straight answers
A $175 port against a $500 console is easy math. But I’d rather lose a job than fix something that shouldn’t be fixed:
Questions
$175 at the bench in Hailey, or $190 mail-in with the tracked return trip back to you included. That covers hot-air removal of the damaged port, a premium replacement port, microscope inspection, and testing at 4K before it ships home. Confirmed by text before any work — it’s a real price, not a binding quote.
Almost never. A PS5 that powers on with a white light but shows nothing on screen usually has a damaged HDMI port — bent or cracked pins from a cable yank or a fall. The console itself is fine. If the retimer chip behind the port is damaged instead, that’s board-level work; I diagnose first and quote before touching anything.
Yes — consoles are the easiest devices to mail. Unlike phones, there are no lithium-battery shipping restrictions. Text photos first for a firm quote, ship it or drop it off in Hailey, and it’s on the bench within about a day of arriving. Mail-in prices include the tracked return trip anywhere in Idaho.
Usually, yes. A $175 HDMI repair against a $500 replacement console is easy math, and your storage, saves, and drive stay yours. If diagnosis shows board-level damage that approaches replacement value, I’ll tell you straight before you spend anything.
Most PS5 repairs are done the same day they hit the bench. Mail-in adds shipping time each way — typically 3 to 5 days door to door inside Idaho.
Yes — $90 per controller using Hall-effect/TMR stick modules that don’t wear out the way stock sticks do, so the drift doesn’t come back. USB-C port and battery swaps are $60.
Model, what happened, what it’s doing now. Firm quote back, usually under 30 minutes.
Also on the bench: Switch, Xbox & Steam Deck repair · Why your PS5 is overheating · How mail-in works